What?

Me: Super Duper Apartment Complex, Me speaking, how may I help you?

Woman: I was calling to see if you have any one bedrooms available.

Me: Yes, we have several.

Woman: Oh good, what are the rates on them?

Me: Our one bedrooms are $670 and that includes heat and water.

Woman:… What? What utilities?

Me: Heat and water.

Woman: … I don’t get what you are saying at all, it doesn’t make sense…can’t you be more clear??!!

Me: … uh, we pay heat and water, that leaves you with the electricity.

Woman: Oh. *click*